Winter

Frequent Questions

Here are some frequently asked questions we receive. If you have more questions, see all frequent questions below, or contact us.

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I have a leak! Do you repair residential sprinkler or irrigation lines?

For this service we would refer you to a landscaping company.

Do you do excavation for houses?

Generally speaking, no. If your project requires a large amount of dirt moving such as a basement or a larger than normal driveway, we would be interested in talking to you to see if we are a good fit.

My septic alarm is going off or isn’t working right. Can you come take a look at it?

Most issues with alarms that are malfunctioning require an electrician to repair, therefore we don’t offer alarm troubleshooting.

There are some things you can check before calling an electrician:

Remove the lid from the riser and check the actual level in the tank.
If your level is too high, you can try running the pump on manual to see if it comes on and pumps down the level. If it does, most likely you have a float or panel issue and you need to call an electrician.
If the pump doesn’t work then you may have a bad pump or connection. Again, call an electrician.
On a new system, often times a low-level alarm will sound until enough water is used to fill the pump chamber. If this is the case, use a hose and fill the pump chamber until the alarm goes off. Don’t turn off the system! This can turn out very bad!